Shetler Moving & Storage Inc.
                                   800-321-5069                     800-431-5300

At Shetler Moving and Storage inc., we respond to unique customer needs with a time-proven commitment to integrity, quality and solutions.

Our reputation is based on staying true to these fundamentals. Every day we exceed your expectations with the personal attention that makes "going home" feel as natural as it should for every member of the family...even the puppy.

The first step is choosing Shetler Moving & Storage inc.
From there, it only gets easier.

Our investments in people, equipment and systems reflect our commitment to being the first and best choice for service. With every relocation, we use all the resources at our command and all the experience we've gained since 1899.

When you relocate to another neighborhood, state, or another country...
Let Atlas take you home.

Planning

Because your relocation is so important to you, and to us, we want to know your concerns and your needs from the very beginning. During pre-move counseling, we bring you proven advice and helpful planning aids to make the day-by-day activities of your relocation easy.

Estimating Accuracy

We work with you to provide the most accurate estimate possible. So, for the best results, take your Shetler Representative through every room and storage area, the attic, basement, garage and tool shed. Point out things that may require special handling and packing, such as fragile porcelains, family heirlooms or valuable antiques.

Out-of-State Relocations

You have several pricing programs to choose from when relocating to another state. Established rates are published in an industry-wide tariff and are public information. Pricing is based on weight, distance and services. Your Shetler Representative can help you understand your options and select the services that are correct for your unique relocation.

Liability Protection

As is standard in the industry, Atlas offers basic liability protection for your belongings. This coverage is limited to 60 cents per pound per article at no cost to you. However, basic liability protection may not provide enough coverage in the unlikely event something is lost or damaged. You may decide upon full value protection, an affordable choice for peace of mind.

Whatever you choose, please don't hesitate to ask questions. We're working together on a great relocation for you, and we want you to understand your options and be confident in your decisions.

Proper Packing

It's the ounce of prevention we know volumes about.

Poor packing is the most common cause of breakage during a relocation. Transporting fragile, delicate items safely involves a lot more than simply placing them in boxes. You get expert packing from Atlas. We use the right cartons for different items, the right packing materials to cushion and protect the contents, and the right packing methods to assure a safe trip. We even use wooden crates for things like crystal chandeliers, pool table slates and antiques. When you trust your entire relocation to Atlas, you save time you probably can't spare, save worry you don't need, and save costs you didn't expect.

Atlas takes pride in packing your items. Take a few minutes to see how Atlas will handle the following items.

Fine China & Sterling Silver Lamps
Crystal & Stemware Entertainment Electronics
Home Office Equipment Special Items
Clothing & Draperies Antiques
Mirrors & Glass-Front Pictures     Packing Yourself

                                       

During your move with Atlas, you will be served by several people — a team of professionals working together for your satisfaction.

Coordinating Your Relocation (top)

Your Atlas Representative handles many details throughout the process, coordinating your packing dates with the agency crew and equipment, scheduling your preferred pickup and delivery dates, then reporting your personal relocation information to Atlas Van Lines. Your relocation is monitored by professionals who spend all their time making sure customers' household goods are handled smoothly. Relax, Atlas personnel will provide whatever support you need.

Your Professional Van Operator (top)

Your Atlas Van Operator is like a ship's captain. He takes command and accepts the responsibility that goes with it. He knows how to handle your possessions safely, how to load them securely, and how to supervise the crew who helps him serve you.

Your Item Inventory (top)

A member of your Atlas team catalogs each carton and separate item on an inventory form, describing each piece of furniture. Upon delivery, the Customer Check-Off Sheet will assist you in verifying that all items on your inventory were received. You can then be sure that everything is accounted for.

Loading the Van (top)

It's like solving a giant jigsaw puzzle in three dimensions. Your Atlas Van Operator has the practical experience to do it right. Atlas Initiatives: Trailer Tracking
Atlas uses advanced satellite and information systems to monitor the movement of your possessions. When you need an update, we provide a toll-free telephone number for you to call, or you can track your shipment on our Web site.

Placing Your Furniture (top)

Your Atlas crew places your furniture where you want it in your new home. They'll carry cartons to the kitchen, bedrooms, basement and garage as marked. They'll unroll rugs, reassemble beds, and put them where you say.

Unpacking (top)

If you choose the full unpacking service option, your Atlas crew will unpack every plate, cup, glass and spoon; place them on the kitchen counter; and take away the packing material when they leave.

With all that's involved in preparing for your move, we want to make the payment process as easy as possible for you.

Storage-in-Transit (SIT)

When your possessions need to
"SIT" before delivery.


 

If your new home isn't ready for occupancy, or if no one is there to accept delivery, your household goods may be stored in your Atlas Agent's warehouse at an additional charge until you're ready to receive them.

When shipments are delivered to a warehouse for storage-in-transit (SIT), your Atlas Agent places your goods in secure storage containers to protect your items from loss or damage. Household items stay packed in their original moving cartons. Upholstered furniture is stored on specially-designed racks and protected from dust and dirt with stretch wrap. Cars, boats, trailers, motorcycles and other vehicles are sheltered inside the warehouse.

We know quality storage is important to you. That's why Atlas Agency warehouses are regularly inspected and graded by our company's quality inspectors. They must exceed the minimum standards of our stringent "World Class Commitment" guidelines, so you are assured that your possessions are kept safe and secure until you need them.

 

Secure Storage Containers

Your Atlas agent places your goods in secure storage containers to protect your items from loss or damage.

Fast, Fair Claims Service


 

Our record for safe transport is among the industry's best. But if you experience delay, damage, or loss, we'll resolve the issue swiftly and fairly. Please use the links below to access the appropriate online form.

Claim due to a delay in service: Delay Form
Claim due to loss or damage: Loss/Damage Form

 

For your convenience...

Atlas accepts payment for moving services by cash, check or credit card. Atlas accepts your certified check, traveler's check, bank check or personal check. You may choose to pay at origin or destination...just let your Atlas Agency Sales Representative know which you prefer.

When Paying by Check (top)

Here are a few things to keep in mind if you wish to pay by check:

  • You may pay with either a business or personal check.
  • The check should be made payable to "Atlas Van Lines, Inc."
  • Write payment for the exact amount of purchase, not to exceed $12,000.
  • You may write checks on more than one account, provided the combined total does not exceed $12,000.

At time of payment, your Atlas Agency Sales Representative or van operator will ask for a valid I.D. to complete the information needed for check authorization. Have your driver's license, passport, military I.D. or AARP card available.

We regret we cannot accept:

  • counter, temporary or starter checks
  • checks drawn on institutions outside the U.S.
  • checks without a physical address (no P.O. Boxes)

Credit Card Payment (top)

Atlas accepts these major credit cards: Visa,® MasterCard,® Discover,® American Express,® Diners Club® and Carte Blanche.® Payment is accepted for the amount of purchase up to the amount of credit available, upon the card issuer's authorization.

Accepted Credit Cards


 

Thank You for Placing Your Trust in Atlas (top)

Atlas is dedicated to making your move pleasant and stress-free. Our flexible payment options are designed to make paying for moving services as convenient as possible for you. Our goal is always your total satisfaction. If you have any questions, please speak with your Atlas Agency Sales Representative.